Customer Service


Where and when we ship

The products ordered on@@@@Website will be shipped to the states in the list below. Shipping outside the Italian territory or islands will be evaluated and customized according to the type of product and the country of destination.


You can request that the shipment is made to an address other than your personal address or the billing, selecting the appropriate option during purchase, provided that the address provided is in the country of shipment above. The shipment will be made by courier during office hours, Monday to Friday. Delivery within 2 working days (subject to availability of stock). Products are being delivered to PO boxes and general delivery at all post offices. Please keep in mind that:

  • The delivery times are given by way of illustration, and do not take into account possible delays resulting from licensing procedure of payment.
  • The orders will be processed in accordance with the Terms and Conditions of Sale. We can not change the destination of the orders once the products have been shipped.


The shipping costs are calculated based on the value of your order, the type of delivery and destination. These will be defined at the end of an order.

Taxes and Tax

Fees and taxes are calculated based on your delivery address and specify the page final verification of the order confirmation. Shipping charges for orders shipped to Italy include VAT and include all costs relating to the delivery of the Order at the address indicated.

Dispatch Status

You can check the status of your shipment by selecting the section & ldquo;@@@@Account & rdquo; on our site. Alternatively, on the shipment confirmation, which you will receive via e-mail, you can click directly on the link of our carrier, if the carrier owns this service. The link to check the shipping status becomes active within 24 hours of taking management of your shipment by courier.

Your personal data are always treated

With regard to the processing of your personal information when you place an order, please make reference to our Privacy Policy.



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